Only 12% of Consumers Say Big-Box Retailers Exceed Their CX Expectations, Leaving Opportunity for SMBs in 2023
New data from ActiveCampaign reveals SMBs need to focus on problem solving and response times to compete in the new year CHICAGO, Dec. 13, 2022 /PRNewswire/ — ActiveCampaign, the leader in marketing automation, revealed through its latest survey that consumers’ loyalties aren’t etched in…
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