Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center App Management

New zero-footprint integration embeds leading real-time guidance platform into softphone systems and everyday workflow applications for a “single pane of glass” to unleash agent performance. ST. LOUIS, Aug. 11, 2022 /PRNewswire/ — Balto, the leader in uniting contact center agents with…

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