Michael Hinshaw, President & CEO of customer experience solutions company Touchpoint Metrics (OTCQB:TPOI), was invited to present a special session at Western Independent Bankers’ Annual Conference for Bank Presidents, Senior Officers & Directors.

Speaking to banking executives and senior officers interested in better understanding the customer experience implications of today’s smarter, more empowered customers, his speech, “Why Your Bank is Competing With Amazon and Apple… and What to Do About It,” will be presented on March 25th in Tucson, Arizona.

According to Mr. Hinshaw, “Across the..

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